Washington Certification Services administers the waterworks certification renewal program for Department of Health. Certified waterworks operators must renew their certificates annually by paying a renewal fee as specified in WAC 246-292-090. All waterworks operators eligible to renew their certificates will receive a renewal notice via email from Washington Certification Services.
Renewals must be paid online by credit or debit card. Washington Certification Services does not accept renewal payments by check or money order. Renewal payments by check or money order received in the mail will be returned.
Select the How to Renew Online link below for detailed instructions or just complete Steps 1-3 below
After verifying your contact information we have on file is correct, select the Renew Online Now button below to begin the payment process.
To change the email the receipt is sent to: once you've signed in, click the Edit button next to the email listed at the top of the payment window.
You will be able to view and print your 2024 Validation Card, and get a copy of your receipt emailed to you, within minutes of making your payment. Select the Get Validation Card button below to quickly access it.
Get Validation Card
A first renewal notice is sent by email in November to the personal email address on record with Department of Health.
The first renewal payment must be submitted online by the deadline date listed on the renewal notice. Payments made online after the published first renewal deadline date will be subject to a late fee.
If payment of the first renewal notice has not been received by the deadline date listed on the renewal notice, a second and final renewal notice is sent by first class mail. The notice is sent to the home address on record with Department of Health. An email copy of the final renewal notice is also sent to the personal email address on record.
The fee for renewal by the first renewal deadline is $42.00. A late fee of $35.00 is assessed on the second and final renewal notice for a total renewal fee of $77.00.
An employer may choose to pay a renewal fee for a certified waterworks operator, however this is an agreement between an employer and an employee. Failure of an employer to pay the renewal fee for a waterworks operator by the published deadline date will result in inactivation of the operator's certificate and is not eligible for appeal.
Online payments are accepted November through February. Waterworks Operator Certification Renewal Notices will be sent via email beginning in November. Operators do not need a renewal notice to pay renewal fee. The online renewal log-in screen can be accessed in several ways:
Follow these instructions to pay your waterworks operator renewal fee online:
1. At the Waterworks Renewal Payment log-in screen enter your last name and waterworks certification number. Do not enter the zeros listed on your validation card in front of your certification number.
2. The system will verify whether you are eligible to renew your certificate. If eligibility is approved you can select Pay With Credit/Debit Card.
3. You are now on a secure bank site. On the Make a Payment screen enter contact and credit card information for whoever is making the payment. Information entered here will not change the operator's certification contact information.
4. When the payment process is complete print the Web Receipt Confirmation for your records. Your account statement will show a charge from GRCC Special Events Epay.
5. A receipt will also be sent to the email address provided on the payment screen.
6. All online renewal payments must be submitted by the deadline date on the renewal notice.
7. If Washington Certification Services is notified after the last day of February that payment made before the last day of February has been rejected by the credit card company, the certificate will be non-renewable.
Your online payment will usually be processed within 10 business days. After it is processed you will be able to access your validation card online. An email notice will be sent when processing is complete.
After the renewal payment is processed, the operator will be able to access their certification validation card online. The card identifies an individual as a certified Waterworks Operator in Washington for the renewal year and can be printed or saved as a document on a computer.
Washington Certification Services maintains each waterworks operator's contact information and notifies Department of Health of all changes.
It is your responsibility to notify Washington Certification Services of changes in home address, email address, or employer. Most of the important waterworks certification program information is now distributed by email. Failure to provide a valid home or email address, or submit changes, does not constitute an excuse for waiver of the late fee assessment, failure to renew a certificate, or failure to demonstrate professional growth. Department of Health will not consider appeals from operators who did not provide or update home and email addresses.
View the current mailing and email address on record by logging in to your online Professional Growth Report. If the information is not accurate, complete and submit the online Waterworks Operator Information Change Form.
By January 1st of the renewal year, all prior year certifications will remain temporarily valid for two months. A waterworks operator certificate will be invalid, non-renewable, and inactivated if:
Waterworks operators have over three months to pay the annual renewal fee. During that time they receive at least two renewal notices by email and a second and final notice by first class mail. Failure to pay the renewal fee by the final deadline date is not eligible for appeal to Department of Health.